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Zakonski uslovi

Uslovi korištenja vezani za donacije

Last updated June 3, 2024

IN ADDITION TO THESE DONATION TERMS (THE “DONATION TERMS”) THE AIRBNB TERMS OF SERVICE, PAYMENTS TERMS OF SERVICE (“PAYMENT TERMS”), AND PRIVACY POLICY APPLY (COLLECTIVELY THE “AIRBNB TERMS”). CAPITALIZED TERMS NOT DEFINED IN THESE DONATION TERMS HAVE THE MEANINGS GIVEN IN THE AIRBNB TERMS. IF THERE IS A CONFLICT BETWEEN THE AIRBNB TERMS AND THE DONATION TERMS, THESE DONATION TERMS PREVAIL.

TABLE OF CONTENTS

1. General

     1.1 Charity

     1.2 Ways to Donate

     1.3 Term

     1.4 Fees

     1.5 Donations Timeline for U.S. Residents

     1.6 Eligibility 

     1.7 Tax Deductibility and Receipts

     1.8 Data Sharing

2. Ongoing Donations

     2.1 Percentage

     2.2 Deduction From Payout

     2.3. Modifications 

     2.4 Residents outside of the U.S.

3. One-Time Donations

4. US State Complaints and Disclosures

1. General

1.1 Charity. 

Donations go to Airbnb.org, Inc., an independent nonprofit organization recognized by the U.S. Internal Revenue Service under Section 501(c)(3) of the U.S. Internal Revenue Code as a tax-exempt public charity (Federal Tax ID: 83-3135259) (“Airbnb.org”). Airbnb.org helps connect people with temporary accommodation in times of crisis caused, for example, by conflict or disaster.

1.2 Ways to Donate. 

There are multiple ways to donate to Airbnb.org. You (“you” or “Donor”) may make a donation (“Donation”) using the donation feature on the Airbnb Platform (the “Airbnb Donation Platform”), either as a one-time donation (“One-Time Donation”) or, if you are a Host, on an ongoing basis (“Ongoing Donation”). Your Donation will be processed by Airbnb Payments in accordance with the Payments Terms. Airbnb Payments may pay any Donations you make to Airbnb.org directly or through an intermediary (including Airbnb Payments, Inc.). Alternatively, you may make a donation outside of the Airbnb Donation Platform without creating or logging in to your Airbnb account, by donating through PayPal (a “PayPal Platform Donation”). These Donation Terms only apply to Donations made through the Airbnb Donation Platform. PayPal Platform Donations may be subject to PayPal terms and conditions. Please refer to PayPal’s website for any applicable terms and conditions.

1.3 Term. 

For One-Time Donations, you agree to these Donation Terms and the Airbnb Terms, effective as of the date you confirm your Donation . For Ongoing Donations, you agree to these Donation Terms, effective as of the date you first confirm a Donation Percentage (defined below).

1.4 Fees. 

Airbnb Payments will send 100% of the Donation to Airbnb.org. Neither Airbnb Payments nor Airbnb.org charges any fees to you, nor does Airbnb Payments deduct fees from the Donation. Please consult the PayPal terms and conditions to determine whether PayPal will charge a fee or deduct a fee from your PayPal Platform Donation.

1.5 Donations Timeline for U.S. Residents. 

For One-Time Donations, Airbnb Payments sends the Donation to Airbnb.org within 24 hours after you make a Donation. For Ongoing Donations, Airbnb Payments sends the Donation to Airbnb.org within 24 hours after Payout, subject to your Payout rules. For Donors in California, if you wish to learn when your Donation was received by Airbnb.org, please contact us at: 1-844-234-2500.

1.6 Eligibility. 

Ongoing Donations are only available to Hosts in the United States, Argentina, New Zealand, Sri Lanka, Mexico, Japan, Malaysia, Thailand, Spain, United Kingdom, France, Italy and Germany. One-Time Donations are only available to Members in the United States, United Kingdom, France, Italy, Germany and Spain.

1.7 Tax Deductibility and Receipts. 

You will receive a receipt either from Airbnb.org, or from Airbnb acting as an agent of Airbnb.org. For Donors paying income tax in the United States, Donations are tax-deductible to the extent allowable under United States tax law as a charitable contribution to Airbnb.org. Donations do not qualify for Gift Aid in the United Kingdom. Donations are not tax deductible in the European Union, and the receipts provided cannot be used for any tax deductions in your tax returns. For Donors who are fiscal residents of Mexico, Donations may be tax-deductible under the USA/Mexico Treaty to Avoid Double Taxation, when all applicable conditions are met. Donors should check their local tax regulations or seek professional tax advice to determine whether and to what extent their Donation qualifies for any tax benefit.

1.8 Data Sharing. 

Your name, Donation and other personal information you submit in connection with any Donation may be disclosed to relevant tax authorities if required by applicable law. Your name, Donation and email address will be shared with Airbnb.org, which handles data in accordance with its privacy policy.

2. Ongoing Donations

2.1 Percentage. 

As a Host, you may be given the option of donating a percentage of your future Payouts on an ongoing basis to Airbnb.org (“Donation Percentage”). This Donation Percentage will apply to all future Payouts due to you as the Host until you modify or cancel the Donation Percentage through your Airbnb account settings. The Donation is calculated as the Donation Percentage multiplied by the Payout due to you (after accounting for Host Fees and Taxes and/or any modifications to or cancellations of the reservation). For example, if you select a Donation Percentage of 20% and you are scheduled to receive a Payout in the amount of US$100, then at the time of the Payout, US$20 will be donated to Airbnb.org and the remainder (US$80) will be transferred to you via your chosen Payout Method in accordance with the Payments Terms.

2.2 Deduction From Payout. 

By confirming a Donation Percentage, you authorize Airbnb Payments to do the following for each subsequent Payout: calculate the Donation, deduct it from the Payout, and send or make it available to Airbnb.org without any further confirmation from you. You may modify or cancel the Donation Percentage through your account settings up until the end of the business day before the next Payout is due to be initiated by Airbnb Payments, pursuant to Section 3.3 of the Payments Terms. Modifications to or cancellations of the Donation Percentage will not apply to any Payouts that have already been initiated or which are due to be initiated within the next business day. Once a Payout has been initiated, the Donation becomes payable to Airbnb.org and is non-refundable, and the Donation ceases to constitute a Payout under the Payments Terms. The remainder of your Payout will be paid to you via your chosen Payout Method in accordance with the Payments Terms. You will be able to see the Donation deducted from your Payout under your transaction history.

2.3 Modifications. 

Should the charity receiving your Donations change such that it is no longer Airbnb.org, Airbnb will notify you of the change in advance and you may opt to cancel all future Donations to the new charity. If you do not cancel future Donations within that advance notice period, you will be deemed to have consented and instructed Airbnb to send the future Donations to the new charity.

2.4 Residents outside of the U.S. 

The following applies if you are contracting with Airbnb Payments UK or Airbnb Payments Luxembourg: You acknowledge and agree that once a Donation becomes payable to Airbnb.org, you will not have any claim, right, title, or interest over the Donation and that you authorize Airbnb Payments UK or Airbnb Payments Luxembourg, as the case may be, to remit/transfer the Donation in such manner as may be necessary in order for such Donation to be received by Airbnb.org expeditiously.

3. One-Time Donations.

The amount donated to Airbnb.org is the amount you select and confirm through the Airbnb Donation Platform. Once you have confirmed and authorized the payment of the Donation through the Airbnb Donation Platform, the Donation then becomes payable to Airbnb.org and is non-refundable and cannot be modified.

4. US State Complaints and Disclosures.

This section applies to Donations processed by Airbnb Payments, Inc.

Alaska

Alaska Department of Commerce, Community, and Economic Development

For Alaska Residents Only:

If your issue is unresolved by Airbnb Payments, Inc., +1(844) 234-2500, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents: 

Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

California

California Department of Business Oversight

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by e-mail at consumer.services@dbo.ca.gov, or by mail at:

Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814

Colorado

Colorado Division of Banking

CUSTOMER NOTICE

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT.

You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY:

ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202

Email: DORA_BankingWebsite@state.co.us

Website: www.dora.colorado.gov/dob

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

Florida

Florida Office of Financial Regulation

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation
Division of Finance
200 E. Gaines Street
Tallahassee, FL 32399-0376

Toll-Free Number: 1-800-848-3792

Illinois

Illinois Department of Financial and Professional Regulation

For complaints directly to the Illinois Division of Financial Institutions, please send correspondence to:

Illinois Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786

Toll-Free Number: 1-888-473-4858

Maryland

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Airbnb Payments, Inc. (License # 1177237, NMLS # 1177237), at:

500 North Calvert Street, Suite 402
Baltimore, MD 21202

Toll-Free Number: 1-888-784-0136

Minnesota

Minnesota Department of Commerce

651-539-1600

Customers can contact the Minnesota Department of Commerce with questions or complaints about Airbnb Payments, Inc.’s money transmission services.

New York

New York Department of Financial Services

Airbnb Payments, Inc. is licensed and regulated as a Money Transmitter by the New York Department of Financial Services.

After first contacting Airbnb Payments, Inc., if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:

Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257

Toll-Free Number: 1-877-226-5697

https://www.dfs.ny.gov/complaint

Nevada

Nevada Division of Financial Institutions

702-486-4120

Customers can contact the Nevada Division of Financial Institutions with questions or complaints about Airbnb Payments, Inc.’s money transmission services.

North Dakota

North Dakota Department of Financial Institutions

701-328-9933

Customers can contact the North Dakota Department of Financial Institutions with questions or complaints about Airbnb Payments, Inc.’s money transmission services.

Texas

Texas Department of Banking

If you have a complaint, first contact the consumer assistance division of Airbnb Payments, Inc. at +1 (844) 234-2500, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705

Toll-Free Number: 1-877-276-5554

https://www.dob.texas.gov

Washington

Washington State Department of Financial Institutions

Please be aware that fraudulent transactions may result in the loss of your money with no recourse.

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