Kako pomoći gostima koji odsjedaju u sobama da putuju poput lokalaca
Airbnb je započet kao pristupačno rješenje za boravak putnika u tuđem domu. Ideja je zaživjela jer su se domaćini i gosti širom svijeta povezivali na autentične načine.
Sobe slave ovu tradiciju. Više domaćina nego ikad pomaže gostima da putuju poput lokalaca. Oni to rade na mnogo načina, bilo da nude savjete o tome kuda ići ili da prihvataju magiju neočekivanog.
Evo kako su tri domaćina stvorila nezaboravne veze.
Podijelite svoja omiljena lokalna mjesta
Gostima možete pomoći da upoznaju vaše područje tako što ćete kreirati vodič za vaš smještaj. Ovo je jednostavan način da podijelite preporuke s gostima. Domaćini koji imaju vodiče obično ostvaruju više rezervacija.
Mnogi domaćini također nude preporuke lično. Reed, koji je sa suprugom domaćin sobe u Philadelphiji, poziva goste da im se pridruže na nedjeljnoj večeri. Pravi gulaš i pita ih šta bi voljeli da rade. Zatim govori o „super mjestima koja nisu tradicionalna”, kao što je kafić u blizini sa zidovima od knjiga.
Reed ponekad poziva goste na ples, što je jedna od njegovih omiljenih zabava. „Otišli smo s nekoliko gostiju u latino lokal kako bismo se malo zabavili”, kaže on. Neki su nam gosti, dodaje, „sada poput djece.”
Making guests feel at home
Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.
Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”
She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.
One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.
Embracing the unexpected
Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.
Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”
One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.
So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”
You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.
Information contained in this article may have changed since publication.