Kako pomoći gostima da putuju poput lokalaca

Airbnb je počeo kao pristupačno rješenje za boravak putnika u tuđem domu. Ideja je zaživjela jer je sve više domaćina nudilo smještaje širom svijeta i stupalo u interakciju s gostima.

Sobe njeguju ovu tradiciju: Odlične su za goste koji preferiraju malo privatnosti, ali ipak žele upoznati nekog novog i doživjeti to područje kao lokalac. Iznajmljivanjem sobe, gosti imaju vlastitu spavaću sobu u smještaju i pristup prostorima koje će možda dijeliti s drugim osobama. 

Pročitajte nekoliko savjeta o tome kako pomoći gostima da se osjećaju ugodno prilikom rezervisanja i boravka kod vas.

Gostima možete pomoći da upoznaju vaše područje tako što ćete kreirati vodič za vaš smještaj. Ovo je jednostavan način da podijelite preporuke s gostima.

Mnogi domaćini također nude preporuke lično. Reed, koji sa suprugom ugošćava u sobi u Philadelphiji, često poziva goste da im se pridruže na nedjeljnoj večeri. Govori o „super mjestima koja nisu tradicionalna”, kao što je obližnji kafić sa zidovima od knjiga.

Reed ponekad poziva goste na salsu, a to je jedna od njegovih omiljenih zabavnih aktivnosti. „Otišli smo s nekoliko gostiju u latino lokal kako bismo se malo zabavili”, kaže on. Dodaje da su im neki gosti „sada poput djece.”

Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.

Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”

She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.

One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.

Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.

Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”

One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.

So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”

You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.

Information contained in this article may have changed since publication.